AI-Powered Interview Analysis in 3 Minutes

Stop pitching.
Start learning.

Most founders default to pitch mode during customer interviews. Unpitched uses AI to analyze your transcripts and help you learn from potential customers instead of selling to them.

Grzegorz KossakowskiPatryk Kabaj
Built by founders, for founders
Unpitched App Interface
29 pitch violations detected
Three Core Features

Turn conversations into insights

Stop seeking validation. Focus on insights that drive real product decisions.

Pitch Detection

Instantly spot when you're explaining your solution instead of learning about customer's problem. Get highlighted sections and actionable feedback.

Speaker Balance

Track who's talking more with visual breakdowns. Great interviews have customers speaking 60-70% of the time. See exactly where you stand.

AI Coach

Get personalized tips based on The Mom Test principles. Learn how to ask better questions and receive feedback after each interview.

Why customer interviews fail

We've all been there. Here's what goes wrong and how to fix it.

We seek validation, not truth

It feels amazing when someone says "great idea!" But compliments don't build successful products. Hard truths do. We need to hear what's broken, not what sounds good.

We pitch instead of probe

The moment we start explaining our solution, we stop learning about their problem. We become salespeople, not researchers. The discovery is done.

We ask the wrong questions

"Would you use this?" gets polite lies. "How do you currently handle this?" gets real insights.

Interview Quality Score32%
Pitch Mode68% of time
Customer Speaking32% of time

Unpitched helps you fix this

Why we built Unpitched

This started as a 5-week work trial between two engineers who wanted to see if we'd make good cofounders. We gave ourselves a deadline and a real problem to solve.

The idea came from mentoring startup founders who were brilliant at building products but struggled with customer interviews. They'd pitch instead of probe, seek validation instead of truth. We thought: what if AI could help them catch these mistakes?

We used AI for most of the building—Claude for architecture decisions, Cursor for day-to-day coding, OpenAI for the interview analysis engine, V0 for rapid UI prototyping. It felt like having a team of senior developers at our fingertips.

Frequently Asked Questions

Got some other question or feedback? Send us an email or give us a shout on X.

Why can't I just read The Mom Test and apply it myself?

You can. But in the heat of conversation, excitement overrides discipline. Unpitched provides objective post-interview analysis when you're ready to actually hear it.

What format should my transcripts be in?

We expect transcripts in a specific markdown format, but any AI/LLM can easily adapt any transcript format to match our requirements. As long as your transcript has clear speaker labels, any LLM should be able to process it — whether it's from Granola, Fathom, Circleback, Otter, or any other transcription service. For Circleback users, we have a webhook integration. Circleback meeting transcripts automatically appear in Unpitched Inbox, ready for review and analysis.

How does Unpitched determine "pitch mode"?

We analyze language patterns, question types, and conversation flow. Phrases like "our solution" or "would you use" are dead giveaways. We don't do keyword matching, this is end-to-end AI analysis.

Is Unpitched only for startup founders?

Our focus is early stage founders, but anyone doing user research benefits. Product managers, designers, researchers—anyone who needs to understand users without biasing them.

The Mom Test teaches more than one principle. Why focus on pitch mode?

Pitch mode is the gateway drug of bad interviews. Once you start pitching, everything else falls apart - you stop asking specific questions, you lead the witness, you seek validation. We catch pitch mode explicitly and provide feedback on other principles where relevant. Master this first principle, and the others become much easier to follow. We also had only 5 weeks to build it, so we focused on one thing to do it well!

What if I showed the user my prototype prior to the call and the user just talked about missing features in my prototype and not their problems?

This is a classic trap. Once users see a prototype, they switch into "helpful product tester" mode instead of sharing their actual problems. For future interviews, consider showing prototypes only in Part 3 (the reciprocity section). This mistake can happen during the email outreach. The best solution is to simply avoid showing prototypes at this stage and have a simple landing page focused entirely on the problem space. If it already happened, try redirecting: "I appreciate the feature feedback! Before we dive deeper into the prototype, can you help me understand - what were you doing before you had any tool for this?" This pulls them back to their reality, not your solution.

What if the user is droning on a single question forever and we can't cover all prepared interview questions?

This happens in about 1 in 7-10 interviews - sometimes people are having a bad day or just love to talk. Remember: depth often beats breadth. If they're passionately explaining one problem area, that's valuable data. If it's simply rambling, you can try gently redirecting: "This is super helpful. I want to be respectful of your time - can I quickly ask about..." or "Before we run out of time, I'm curious about..." But honestly? Sometimes you just get a talker. Take what you can learn and move on. That's also why having short slots for interviews is a good idea.

Is Unpitched free?

Yes but we have a daily global usage limit in place. The limit resets every day at midnight (UTC). In case you run into the limit, please try again the next day. We don't have plans to monetize the product at the moment. If you'd like to learn why we developed Unpitched, head over to About to learn more.

If you had more time than 5 weeks to build Unpitched, what would you add?

We would cover more principles from The Mom Test and turn Unpitched into a full-fledged digital twin of The Mom Test book. We would also add a "interview practice" mode where you can talk to voice AI and practice your interview skills. Think of voice AI that plays hard-to-interview customers - the rambler that derails your interview, someone taking the call but not being self-aware enough to provide interesting insights, etc.

Ready to learn from your interviews?

Upload a transcript and discover what you've been missing.

Unpitched is currently free with reasonable daily global usage limits.